New Features

  • Policies now include the option to approve actions prior to execution. Users have the ability to add an approval action as part of escalation or resolution. The Approval API creates an approval request and blocks further actions from executing until a user approves or denies the action. Parameters can be referenced by subsequent cloud workflows or emails within the same escalation or resolution. Users with policy_approval role can approve or deny an action with the ability to add a comment, the details of which can be seen on the Incident details page as well as the api. policy_approval.png

  • Applied polices API now includes a filtering option on name.