In certain cases, you may find that a resource exists in the cloud but is not being shown in RightScale. This is due to our adaptive backoff for resource discovery -- RightScale will not query for new resources if there has not been a new resource created from RightScale for over 30 days in that cloud account.

Which clouds does this apply to

  • All clouds

What is considered a resource

  • Everything except instances

When will RightScale discover my resource in the CM Dashboard

  • If a new resource is created, the resource will show up in the RightScale dashboard within 18 hours.

How to get RightScale to recognize resources faster

  • Create/delete anything via RightScale API or Cloud Management Dashboard in that cloud account (for example: create a security group via RightScale)