RightScale General FAQs

Flexera CMP APIs

See the API reference documentation for all of our products.

Cloud Comparison

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Feedback

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Release Notes

See the notes for the latest releases of each application and what’s changed.

Flexera CMP Docs

503 - Service Unavailable - How come Tomcat will not start and it complains that port 8080 is already in use?

CVE-2014-0160 - Updating OpenSSL library on RightImage

CVE-2014-3566 = POODLE vulnerability

CVE-2014-6271 - Updating BASH package on RightImage

CVE-2015-0235 - GHOST

CVE-2015-7547 - Vulnerability glibc

Can I associate multiple AWS accounts with a single RightScale account?

Can I get a list of operational IP Addresses that RightScale uses for access control purposes?

Could not create SSL/TLS secure channel

Does RightScale Support Longer Resource IDs in AWS?

Does RightScale support Puppet?

EC2 t2.x Instance Type Requirement

Enable Single Sign-On with OpenID

End of Support and End of Life Schedule

Firewall Configuration Ruleset

How Do I Set Up IP Whitelisting for Self-Service?

How can I copy files to my server instances?

How can I find which process on an instance is using too much CPU?

How can I generate the metadata.json file From metadata.rb?

How can I log the source client IP of an app request on my backend Apache application server?

How can I modify the message of the day?

How can I resize an instance?

How can I stop a RightScript that is stuck in Scheduling execution?

How can I synchronize my server instance times to support monitoring and autoscaling?

How can I use GET-APT on CentOS-based images?

How can I use OpenVPN with RightScale?

How can i run basic API Curl Queries in Self-Service Manager?

How can i troubleshoot errors from refetch or import of my Repository?

How do I SSH to a MyCloud instance?

How do I access 64-bit files and registry keys from a RightScript using PowerShell on a Windows instance?

How do I access servers using SSH?

How do I configure log rotation on my instances?

How do I configure my native SSH client to work with RightScale?

How do I connect Tomcat to the master MySQL database?

How do I control Apache Tomcat's document root?

How do I create an SSL Certificate for my web server?

How do I downgrade Ruby to 1.8.7 on RightImages 13.2 and 13.3?

How do I enable ICMP Echo (ping reply)?

How do I enable system user account logins for SSH on my instance?

How do I generate my own SSH key pair?

How do I install Pecl/APC?

How do I install Ruby or Python for Windows servers and instances?

How do I install memcached client for PHP?

How do I prepare a MySQL dump file to use with the MySQL ServerTemplates?

How do I prevent my chef recipes from running during a reboot?

How do I run Ruby or Python scripts on Windows servers?

How do I send an alert as a text message?

How do I set up SSL?

How do I set up WStunnel?

How do I set up a health check page for HAProxy?

How do I set up auto-failover on MySQL databases?

How do I use Amazon IAM with RightScale?

How do I use Apache .htaccess files to password-protect directories?

How do I use an AWS CloudFormation Templates or Azure Resource Manager Templates in a CAT?

How do I verify whether collectd is sending packets to the instance's sketchy host?

How do RightScript inputs work?

How do the CPU metrics work and what is CPU Steal?

How large is the Credentials Field?

How to Duplicate Your Existing Deployment or Environment?

How to Enable AWS Enhanced Networking on EC2 Instance

How to launch a Server?

How to transfer files from EC2 to desktop using WinSCP

I cannot SSH into my server instance

I rebooted, stopped or terminated my Server, and it says it has completed but nothing happens. Why?

I renamed my MySQL Slow log and now MySQL does not log slow queries

My session cookie appears to be expired or invalid when querying the RightScale API.

MySQL Performance Tuning Tips

Openstack Cloud Setup and Registration Summary Guide

Optima full costs dashboard FAQ

Problem during volume attachment. My Server gets stranded. Why?

Repo Mirror Error causing my Server to fail during provisioning. What should i do?

Root Volume - Instance Store and EBS Backed

Scripts won't run even after RightLink restart and re-enrollment. What is wrong?

Terminal error after an upgrade to OS X 10.10 Yosemite

Upgrade from MySQL 5.1 to MySQL 5.5 ServerTemplate

Using ssh:// Protocol Links with Chrome on Windows

What are the effects of a component maintenance?

What does "Filter chain halted..." mean in my logs?

What does NaN mean?

What does a network audit entry represent?

What happens when I delete a cloud account from RightScale?

What is Auto-Scaling?

What is HAProxy and how does it work?

What is Hardware Virtual Machine or HVM?

What is inside of a RightImage?

What is the HEALTH_CHECK_URI?

What is the PRIVATE_SSH_KEY input for?

What should I do when I get a Server not responding alert?

When I click on to Self Service, I am redirected in a loop to a page where I am asked to do an account selection.

Where did the MySQL daemon log files go?

Which browsers are supported by the RightScale Dashboard?

Why am I getting a warning that cookbooks could not be found?

Why am I receiving a "HAProxy Server not available" status?

Why am I receiving an HTTP 422 error in my audit entry?

Why am I unable to connect to MySQL on my LAMP stack?

Why did my Server get Terminated Unexpectedly?

Why do I get AuthFailure not authorized for images when launching an instance?

Why do I get a Google Cloud Account Auth Error - Parameter account[creds][public_image_accounts] is mandatory?

Why do I get a kernel panic error relating to SELinux when installing X Window System on CentOS?

Why do I receive "permission denied" errors setting up MySQL servers?

Why do I see a Server Out Of Memory when running a powershell script to a server?

Why do I see odd AWS products in our accounts or bills?

Why do old HAProxy processes fail to exit?

Why does Collectd require a missing dependency "libpython"?

Why does RightLink 10 run decommission sequence during its restart?

Why does RightScale NOT see the resource that was created in the cloud

Why is my CentOS 4.5 instance so outdated?

Why is my DNSMadeEasy registration failing when my username and password are correct?

Why is my Server stuck in booting?

Why is my image "Invalid" or "Unavailable"

Why is my instance stuck in a "booting" state and no RightScripts run?

Why is my server "stranded in booting" when I reboot the instance?