RightScale enables RackSpace customers to manage and automate their Cloud Servers. RightScale provides proven and resilient architectures, powerful scaling and automation tools, and a single pane of glass to gain visibility across RackSpace regions, and interoperability between RackSpace and its other public and private cloud offerings.


Feature Dallas Fort Worth Chicago London Sydney Hong Kong
Instances X X X X X
Images X X X X X
Instance Types X X X X X
Volumes X X X X X
Volume Types X X X X X
Volume Snapshots X X X X X


X - Supported feature

Known Issues and Limitations

Sydney Region

With the v13.4 ServerTemplate release, you must manually add the MCI for RackSpace Open Cloud Sydney. You must import and add the Open Cloud Sydney MCI (Ubuntu Sydney MCI, CentOS Sydney MCI) to your ServerTemplate. For more information, see Add a MultiCloud Image to a ServerTemplate.

Volume Size

When creating a volume in RackSpace Open Cloud, you must specify a size of 100GB minimum with the maximum being 1TB. Otherwise, the volume creation will fail silently without error.

Contact Information

RackSpace Open Cloud


  • Sales - For information about your account specifics, contact your account manager or email sales@rightscale.com
  • Support - Report any bugs related to RightScale, please raise a support ticket from the Dashboard or email support@rightscale.com.